Returns & Refunds
Straightforward returns.
30-day return window
Unused items in original condition can be returned within 30 days of purchase with your receipt for a full refund to the original payment method.
Warranty replacements
Most brands we carry — Wüsthof, Zwilling, Benchmade, Messermeister — back their knives with a lifetime warranty. If something goes wrong, bring it in and we'll help you file the claim directly with the maker.
What we can't return
- Sharpened knives (service is complete on pickup)
- Used or damaged blades
- Special-order or engraved items
